“If you discover what you're responding to in any area of life, you can make things better.”
DeeDee Fisher
Founder of Discover Response
What if the biggest barrier to effective communication is how quickly we react?
DeeDee Fisher, founder of Discover Response, is a strategic communication leader, executive coach, and entrepreneur with three decades of experience guiding executives and teams to communicate with compassion and clarity. Her speaking and coaching work centers on teaching people to move communication beyond the reaction.
In this episode, DeeDee joins Kristen Sweeney to explain how her Compassion Process Learning framework helps people communicate more effectively.
DeeDee explains that communication problems often come down to people reacting to how something was said instead of paying attention to what is actually needed. Moving beyond the reaction requires engaging intentionally toward the desired outcome, and that process begins internally.
According to DeeDee, people engage in internal communication that influences what they do next. If a leader tells themself that a situation is unfair, for instance, that belief will guide the response. By slowing down to consider the context and the desired outcome, they have more room to respond with care and precision.
This thinking led DeeDee to develop the CPL framework—Compassion, Process, and Learning—which she uses to bridge divides, improve collaboration, and align messaging across stakeholders, boards, and teams.
Expertly Said is a podcast on the art and impact of communication. Each episode features a conversation about how people connect with understand and influence one another.
Hit subscribe wherever you get your podcasts, and follow along as we bring great ideas to the world, one conversation at a time.
We use cookies to improve your experience on our site. To find out more, read our privacy policy and terms and conditions.
