Maria Urso on Making Medical Science Accessible

The diagnostics field is changing fast, and Maria Urso is helping it keep its humanity. As Director of Medical Communications at Exact Sciences, she focuses on communicating complex science to healthcare providers and equipping them to communicate effectively with patients. 

In this episode of Expertly Said, Maria breaks down what it takes to educate these audiences in a world flooded with new tests and large amounts of data.

Watch or Listen to the Episode

Watch the full episode here or listen to it on Spotify or Apple Podcasts.

The Big Idea: Explaining Complex Science in a Way Everyone Can Understand

Maria believes that medical communications should bridge the gap between scientific precision and human understanding. As diagnostics evolve—especially in an era of multi-cancer detection and direct-to-consumer testing—patients are being marketed complex tools that even providers struggle to keep up with. Many tests aren’t yet reimbursed or incentivized, creating gaps in education and understanding.

For Maria, the role of medical communications is to fill those gaps responsibly, providing healthcare providers with the knowledge they need to explain tests accurately and the tools to do so succinctly. That means offering multiple formats—from infographics and plain-language summaries to audio and video—so everyone, regardless of background, can access and absorb the information.

“It's so important that the patients understand what these tests are and what they're not. When we communicate with our providers about the tests, they are saying, ‘Will you help me with language on how to talk to my patients about this?’”
Maria Urso
Director of Medical Communications at Exact Sciences

Key Takeaways

  • Providers must be equipped with the language and resources to clearly and concisely explain complex diagnostics.
  • Repurposing information into multiple formats—infographics, videos, and summaries—can help meet diverse learning needs.

  • Providers build trust by guiding patients through choices with honesty—even when that means advising against a test.

Ways to Connect with Maria

If you’d like to connect with Maria, you can do so here:

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