Sean Sheffler-Collins on Winning the Fight for HCP Attention

When your audience has less than a minute to spare, less is almost always more.

Sean Sheffler-Collins, PhD, is Director of Global Scientific Communications and Content at Astellas Pharma. A global medical affairs professional with 14+ years of medical communications experience, Sean leads integrated, omnichannel scientific content strategy across therapeutic areas and the product life cycle. Before moving into communications, he researched the molecular mechanisms of synapse formation and earned a PhD in neuroscience from the University of Pennsylvania.

In this episode, Sean joins Kristen to discuss how to create marketing and communications content that earns healthcare providers’ attention.

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Watch the full episode here or listen to it on Spotify or Apple Podcasts.
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The Big Idea: You Have One Minute—Make It Count

Sean explains how, in medical communications, you have roughly a minute of a physician’s attention before they move to the next email or browser tab. Healthcare providers are bombarded with more content than anyone could possibly consume, and it’s on marketing and comms pros to earn their attention by being relevant, credible, and concise.

What makes Sean’s take distinctive is where he lands on how to win that minute. His strategies include giving physicians clean data and trusting them to draw their own conclusions, making the same information available in multiple formats, and developing concise messaging.

“It really feels good if there's the perfect word where you can get rid of a whole sentence, and you just use one word. To me, that's being concise and being powerful.”
Sean Sheffler-Collins, PhD
Director of Global Scientific Communications and Content at Astellas Pharma

Key Takeaways

  • Research suggests you have about a minute before a physician moves on from your messaging, so lead with the information you most want them to see and be concise.
  • Giving physicians clean data and trusting them to draw their own conclusions builds credibility far better than telling them what to think.
  • Offering the same study as a manuscript, a video, or a microsite allows audiences to engage in the format they prefer.
  • You don’t have to be flashy to capture attention. To the right specialist, even the “dryest” data is gold.

Ways to Connect with Sean

If you’d like to connect with Sean, you can do so here:

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